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The issue with changing thread titles - 7/15/2019

Balu the Bare
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The issue with changing thread titles - 7/15/2019

Post by Balu the Bare »

This has been brought to my attention. I'm working on a solution now and will update everyone when I have one.
 
Balu the Bare
Site Admin
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Location: The Kalama Zoo

Re: The issue with changing thread titles - 7/15/2019

Post by Balu the Bare »

As a temporary fix, I am able to change the titles of threads to something more general until we can find an actual solution.
Please respond here if you’d like your thread title changed or if you have any questions.
MyTeamIsDr.Pepper
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Re: The issue with changing thread titles - 7/15/2019

Post by MyTeamIsDr.Pepper »

Balu the Bare wrote:As a temporary fix, I am able to change the titles of threads to something more general until we can find an actual solution.
Please respond here if you’d like your thread title changed or if you have any questions.
I've yet to have problems with title changes, I change my title quite often too, is it a thread by thread issue or an issue with the site?
Balu the Bare
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Re: The issue with changing thread titles - 7/15/2019

Post by Balu the Bare »

MyTeamIsDr.Pepper wrote:
Balu the Bare wrote:As a temporary fix, I am able to change the titles of threads to something more general until we can find an actual solution.
Please respond here if you’d like your thread title changed or if you have any questions.
I've yet to have problems with title changes, I change my title quite often too, is it a thread by thread issue or an issue with the site?
I’m not sure, honestly. I can’t recreate the problem, so I’m relying on feedback. So far, two out of three people are having this issue.
CCLXXXVII
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Re: The issue with changing thread titles - 7/15/2019

Post by CCLXXXVII »

What is the issue exactly? Is the title not updating or is it something else?
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Steelman
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Re: The issue with changing thread titles - 7/15/2019

Post by Steelman »

For me, when I try to edit the original topic in my thread, the message body comes up empty and when I change the title I'm not allowed to make changes since it says there is no body message, which I also can't edit. It's really odd.
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juice
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Re: The issue with changing thread titles - 7/15/2019

Post by juice »

I'm having this issue with my NDL thread, but all that's happening with me is when I try to edit the original post there's no option to change the title. It used to be there, and then one time, it just wasn't. I can still edit the post itself, though. It's really weird that it's not even the same issue.

In the meantime, Balu, do you think you could drop the "2018 Finals" bit from the title of my thread? It's just kinda bugging me haha. Thanks in advance!
Balu the Bare
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Re: The issue with changing thread titles - 7/15/2019

Post by Balu the Bare »

ItDoesntMatter wrote:I'm having this issue with my NDL thread, but all that's happening with me is when I try to edit the original post there's no option to change the title. It used to be there, and then one time, it just wasn't. I can still edit the post itself, though. It's really weird that it's not even the same issue.

In the meantime, Balu, do you think you could drop the "2018 Finals" bit from the title of my thread? It's just kinda bugging me haha. Thanks in advance!
That is..not ideal. Helpful, but not ideal hahaha. I'll contact Boardhost customer support and see if there's anything they can do or tell me about this. In the meantime, I'll change your title IDM.
 
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Steelman
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Re: The issue with changing thread titles - 7/15/2019

Post by Steelman »

So I tried using the mobile version of the site, switching it to desktop mode via the menu button on the top right, and now I’m able to edit my topic titles via my phone browser!

If anyone’s having issues on a regular desktop, try accessing the site via mobile and see if that helps for now!

Shoutout to Dr.Pepper for the idea!
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juice
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Re: The issue with changing thread titles - 7/15/2019

Post by juice »

Steelman wrote:So I tried using the mobile version of the site, switching it to desktop mode via the menu button on the top right, and now I’m able to edit my topic titles via my phone browser!

If anyone’s having issues on a regular desktop, try accessing the site via mobile and see if that helps for now!

Shoutout to Dr.Pepper for the idea!
Unfortunately, this doesn't seem to be working for my version of the problem. I tried the desktop site on mobile, I tried the regular mobile site, I even tried using the mobile site on desktop, and all of them had exactly the same problem where there was just no way to edit the title. I'm glad you found a solution though!
CCLXXXVII
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Re: The issue with changing thread titles - 7/15/2019

Post by CCLXXXVII »

Is anyone else still having an issue? I was able to change mine without any visible complications.
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juice
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Re: The issue with changing thread titles - 7/15/2019

Post by juice »

I'm still having the same problem I've been having, unfortunately.
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Steelman
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Re: The issue with changing thread titles - 7/15/2019

Post by Steelman »

ItDoesntMatter wrote:I'm still having the same problem I've been having, unfortunately.
What are your system/software specs, just out of curiosity. I run some outdated software on my computer because it's old, so I'm curious if there's any similarity.
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juice
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Re: The issue with changing thread titles - 7/15/2019

Post by juice »

Steelman wrote:
ItDoesntMatter wrote:I'm still having the same problem I've been having, unfortunately.
What are your system/software specs, just out of curiosity. I run some outdated software on my computer because it's old, so I'm curious if there's any similarity.
I'm using Chrome on Windows 10 (64-bit). I also tested it out on Edge, which didn't work. I believe both browsers are up to date, so I don't think that's the issue. Let me know if you need me to be any more specific than that.
Balu the Bare
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Re: The issue with changing thread titles - 7/15/2019

Post by Balu the Bare »

This has been one of the most difficult issues I've ever had with a website. I'm stumped. Customer support is stumped. What makes it difficult is that it's not happening with everyone and I can't recreate it not working...

Everyone it's not working for: I'm sorry this hasn't been fixed yet and I'm still working to solve the problem. 
If you can, send me every bit of info you can; everything you've tried, everything it says (or doesn't say) when you attempt to change the title, what browser you use, everything you can think of. Maybe there's something being overlooked?

I'm happy it's working for some people again, but I want it to work for everyone and this issue is beyond frustrating.